The Results of the Premier Medicine Practice Survey 2021
Why did we conduct a survey
1. to gauge where we are not performing as well as we should in the eyes of the patients.
2. to plan improvements
3. to address concerns
We took the RACGP survey and converted it into a Survey Monkey survey as this was conducted during the pandemic. Over 200 questionnaires were sent via email to a random sample of our regular patients. Only 35 were returned. All replies are anonymous so people felt they could answer freely
We analysed the responses of those surveys utilising Survey Monkey.